Customers Vote Seatruck Irish Sea Shipping Line of the Year
Seatruck Ferries has been voted Irish Sea Shipping Line of the Year at the annual Export & Freight Transport & Logistics Awards.
The company was presented with the much coveted award, sponsored by DSV, at a glittering ceremony at the Ramada Hotel in Belfast.
Each of a carefully selected group of hauliers was asked to anonymously pick one service which offered the optimum level of service, quality, on-board facilities and choice of routes. The votes were registered via a totally secure and carefully policed on-line ‘one customer one vote’ system. The results were counted and the winner was the shipping line that received the most votes.
As those watching on at the awards ceremony heard, ‘this award is all about what the customer thinks and hauliers have voted for a company that has grown substantially over the last decade and a half, not only in size of fleet but in the quality of a service that has successfully filled a gap in the market for a freight operation serving Ireland.’
One customer waived anonymity and added to his vote the following: “Seatruck are a long way in front of their competition, with customer services, co-operation, a willingness to help, treating customers like family and letting you know that they want you rather than need you; a great all round shipping company, in a league of their own.”
With 16 separate categories, the annual Awards is organised by the Hillsborough based publishers of Export & Freight magazine, 4SM (NI) Ltd, and is now widely regarded as the premier event in the Irish Transport & Logistics calendar, attracting entries, support and sponsorship from all the leading players in the industry.
Seatruck Ferries Managing Director Alistair Eagles comments;
“Throughout our continued growth and expansion we have remained close and committed to the customer whilst not losing sight of our humble beginnings. We remain focused on the needs of operators and are well positioned for the future with the backing of our parent company Clipper. We have had fantastic support from our customers, on behalf of everyone at Seatruck I would like to thank you for your continued support”.
Seatruck’s focus on a freight only model is clearly working, with four ports and three routes we actively look at ways to reduce road miles for our customers compared with the traditional routing through Scotland or Wales. Seatruck has made large investments in purpose built new tonnage with 8 new buildings joining the fleet in the last 6 years. These new vessels bring the Seatruck Fleet size to a total of 12 modern freight ro-ro ferries
Posted on 23 Sep 2013